Privacy Policy

1. Information We Collect

Personal Information

• Photos you upload for preview and processing
• Payment information (processed securely by third-party providers)
• Email address (if provided for receipts or support)
• IP address and browser information for security and analytics

Automatically Collected Information

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on site)
• Cookies and similar tracking technologies

2. How We Use Your Information

• Generate photos formatted to official sizes for documents
• Process payments and send receipts
• Provide customer support and respond to inquiries
• Improve our services and user experience
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Storage and Security

Photo Storage

• Photos are temporarily stored to let you preview and choose your result
• Processed photos remain available for download for up to 30 days
• All photos are permanently deleted after 30 days
• Photos are encrypted during storage and transmission

Security Measures

• SSL/TLS encryption for all data transmission
• Secure cloud storage with enterprise-grade security
• Regular monitoring and system updates
• Strict access controls and authentication measures

4. Information Sharing

We do not sell or rent your personal information. We may share limited data in the following cases:

• Service Providers: Third-party processors for payment processing and cloud storage
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site usage and performance
• Provide personalized content
• Ensure security and prevent fraud

You can control cookies through your browser settings. Some features may not function properly if disabled.

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access: Request information about what personal data we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain uses of your personal information

7. Data Retention

• Photos: Deleted after 30 days from processing completion
• Payment records: Retained for 7 years for tax and legal compliance
• Support communications: Retained for up to 2 years
• Analytics data: Anonymized and retained for service improvement

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy here and revising the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• By email at [email protected]

11. Compliance

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.